We provide hands-on IT support, custom website design, and reliable hosting for small businesses in Canberra and the region — no call centres, no handoffs, just direct help from a team who knows your setup.
$ team --status Small team, full coverage $ services --list > IT Support & Troubleshooting > Website Design & Development > Hosting & Domain Management $ status Currently accepting new projects ✓
For small businesses across Canberra, Queanbeyan and surrounds, on-site or remote.
Fast, friendly help when things go wrong — and proactive setup so they don't. Clear advice, no jargon.
A custom-built site that actually represents your business — fast, mobile-friendly, and easy for you to update.
Reliable hosting and domain management so your site and email stay online — backups and monitoring included.
Pick a category to see plans and rates. Every job is quoted or confirmed in writing before work starts.
Reliable day-to-day support for small teams.
Minimum 3 users/month
Get StartedProactive monitoring with faster response times.
Everything in Basic, plus:
Full coverage, including on-site visits and DR planning.
Everything in Standard, plus:
Add-ons available: additional on-site visits, cybersecurity audits, and after-hours emergency callout beyond your plan's allowance.
A simple, professional site to get you online.
A fully custom site built around your brand.
A larger site or store, fully optimised.
Add-ons: extra pages from $150 each · e-commerce functionality from $600 · logo/branding design from $350 · copywriting from $80/page.
All hosting plans include an SSL certificate, uptime monitoring, and security updates.
Defined Digital is a small, hands-on IT and web team. That means when you call, you get someone who actually knows your setup — not a ticket number. We handle everything from a laptop acting up to the website that runs your business, so you've got one team to call instead of three. We're based in Canberra, work on-site across the ACT and Queanbeyan, and support clients remotely anywhere in Australia.
You deal directly with our team, every time — no account managers, no handoffs.
One-off fixes or ongoing support — whatever fits how you work.
You'll know the cost before we start — no surprise invoices.
Tell us about your project and we'll get back to you within one business day. Based in Canberra, ACT.
Prefer to talk? Call 0435 047 772 or email hello@defineddigital.com.au.