We provide hands-on IT support, custom website design, and reliable hosting for small businesses — no call centres, no handoffs, just direct help from a team who knows your setup.
$ team --status Small team, full coverage $ services --list > IT Support & Troubleshooting > Website Design & Development > Hosting & Domain Management $ status Currently accepting new projects ✓
Fast, friendly help when things go wrong — and proactive setup so they don't. Clear advice, no jargon.
A custom-built site that actually represents your business — fast, mobile-friendly, and easy for you to update.
Reliable hosting and domain management so your site and email stay online — backups and monitoring included.
Pick a category to see plans and rates. Every job is quoted or confirmed in writing before work starts.
Reliable day-to-day support for small teams.
Minimum 3 users/month
Get StartedProactive monitoring with faster response times.
Everything in Basic, plus:
Full coverage, including on-site visits and DR planning.
Everything in Standard, plus:
Add-ons available: additional on-site visits, cybersecurity audits, and after-hours emergency callout beyond your plan's allowance.
A simple, professional site to get you online.
A fully custom site built around your brand.
A larger site or store, fully optimised.
Add-ons: extra pages from $150 each · e-commerce functionality from $600 · logo/branding design from $350 · copywriting from $80/page.
All hosting plans include an SSL certificate, uptime monitoring, and security updates.
Defined Digital is a small, hands-on IT and web team. That means when you call, you get someone who actually knows your setup — not a ticket number. We handle everything from a laptop acting up to the website that runs your business, so you've got one team to call instead of three.
You deal directly with our team, every time — no account managers, no handoffs.
One-off fixes or ongoing support — whatever fits how you work.
You'll know the cost before we start — no surprise invoices.
Tell us about your project and we'll get back to you within one business day.